The Package Guard

Mike Grabham is raising funds for The Package Guard on Kickstarter! The Package Guard protects your delivered and unattended packages from thieves.

Source: www.kickstarter.com

10 Things To Do Within 5 Years Of Retirement

Preparing for retirement is like getting ready for a trip — it never goes quite as planned. But the better the plan, the better the outcome. When things go wrong, you want to have the flexibility to adapt to changing circumstances.

Source: www.forbes.com

Creeping Meatballism at Work: How BofA Dismantled MBNA’s Customer-Centric Culture | CustomerThink

From my perspective, creeping meatballism of an enterprise is well-represented by Bank of America, and what they have done to MBNA’s customer-centric culture over the past decade. In 2006, Bank of America purchased MBNA, then the second-largest, and highly successful, issuer of credit cards in the United States, for $35 billion. As the assimilation began to take place, there was a significant clash of cultures, including approaches to customers and employees.

Source: customerthink.com