Privacy Laws Self-Service – Whose, What and Where?

Running article on privacy and its impact on unattended public interaction — linkedin Status is online Craig Allen Keefner Consultant Self-Service Technology 67 articles Posted an article today about Amazon and its Alexa Together. Good for seniors and for remote telehealth. And it goes to show speech recognition and voice recognition gaining speed in multiple sectors. Aside, its worth noting… Read More »

Opinion Column From LinkedIn on Restaurant Drive-Thrus Driving People Away

Opinion Column — Drive Thrus Driving People Away — see linkedin article.  This looks at how fixing one thing often breaks another. Posted as well on Craig Allen Keefner  Consultant Self-Service Technology 65 articles Much of my career has been devoted to websites and internet properties. High Availability and Burst Capacity are two of the big factors… Read More »

Tony Rice Passes On – One of the great guitarists

Bluegrass Today obit Tony Rice, surely the most influential guitarist and vocalist in the history of bluegrass music, died on Christmas morning. He was 69 years of age, and died swiftly without pain. Tony changed forever the way bluegrass guitar is played, both as a lead and an accompaniment instrument. Audiences saw hints of his genius during his… Read More »