Category Archives: Scoop.it

Creeping Meatballism at Work: How BofA Dismantled MBNA’s Customer-Centric Culture | CustomerThink

From my perspective, creeping meatballism of an enterprise is well-represented by Bank of America, and what they have done to MBNA’s customer-centric culture over the past decade. In 2006, Bank of America purchased MBNA, then the second-largest, and highly successful, issuer of credit cards in the United States, for $35 billion. As the assimilation began to take place, there was a significant clash of cultures, including approaches to customers and employees.

Source: customerthink.com

Blast from past – Dvorak guide to pc performance

We were making fun of the old programs like Himem.sys and QEMM along with debug for low level format of hard drives (RLLs and MFM). Worth bringing out copy of old book from 1991. Me and Stan Kalisher are listed in acknowledgments/thanks for how we helped (as Northgate computers).  

Source: Blast from the past – Dvorak Guide to PC performance

Funny thing is expanded and virtual memory programs haven’t gone away. Used with Android and others.  VMware.